The Story Behind Our Brands

Dwyer Group, Inc. is a leading operator of multiple franchise concepts, primarily related to commercial and residential maintenance and repair. The company was founded in 1981 and is headquartered in Waco, Texas. It is one of the world's largest franchising organizations with more than 2,500 North American-based franchisees, close to 250 franchisees operating through international master licenses, and over 35 company-owned glass stores under the brand name Portland Glass®.

Dwyer Group has developed a highly efficient model with a focus on strong franchise support and superior customer service while fostering a unique corporate culture based on a shared Code of Values. Each of the company's concepts provides need-based services, such as plumbing and appliance repair, that are critical for proper maintenance and often urgent in nature. Dwyer Group is majority owned by The Riverside Company, a private equity firm with locations in North America, Europe, and Asia, and has available growth capital and credit capacity to execute acquisitions in a prompt manner.

Our Acquisition Strategy & Investment Criteria

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  • Rainbow International

    Rainbow International

    Acquired: 1980

  • Mr. Rooter

    Mr. Rooter

    Acquired: 1990

  • Aire Serv

    Aire Serv

    Acquired: 1992

    Information

    Established as a global franchise organization providing installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems.

    Fun Facts

    Recognized by Entrepreneur Magazine among its "Franchise 500," Aire Serv franchisees provide services to both residential and commercial customers at more than 200 locations worldwide.

  • Mr. Electric

    Mr. Electric

    Acquired: 1994

    Information

    1994 - Established. Mr. Electric is a global franchise organization providing electrical installation and repair services.

    2008 - Mr. Electric was the brand that spearheaded the Ronald McDonald House Charities initiative. It eventually spread to the rest of Dwyer Group.

    2015 - Mr. Electric spearheaded the Light Haiti initiative, which culminated in the delivery of the solar lights and panels on a mission trip.

    Fun Facts

    Mr. Electric is the largest franchised electrical service company in the world and also has an international presence in Australia, South Africa, Portugal, Cayman Islands, and the UK.

    Mr. Electric was the brand that spearheaded the Ronald McDonald House Charities initiative in 2008 that eventually spread to the rest of Dwyer Group.

    Mr. Electric also spearheaded the Light Haiti initiative, which will culminate in the delivery of the solar lights and panels on a mission trip in November of 2015.

    Recognized by Entrepreneur Magazine among its "Franchise 500," Mr. Electric franchisees provide electrical services to both residential and commercial customers at 160 locations worldwide.

  • Mr. Appliance

    Mr. Appliance

    Acquired: 1996

    Information

    Established. Mr. Appliance provides full-service appliance service and repair to both commercial and residential clients.

    Fun Facts

    Mr. Appliance’s business concept and model was created by Michael Owens, Dina Dwyer-Owens' husband.

    Mr. Appliance was the first Dwyer Group brand to use iPads in the field and transmit invoices electronically.

    Recognized by Entrepreneur Magazine among its "Franchise 500," "Top New Franchises," and "Top 101 Home-Based Franchises," Mr. Appliance franchisees provide services at more than 150 locations worldwide.

  • Glass Doctor

    Glass Doctor

    Acquired: 1998

    Information

    Glass Doctor was started in Seattle & is one of the elite full-service glass replacement providers in the nation.

    Fun Facts

    The largest Glass Doctor franchisee has 20 offices in Michigan.

    Glass Doctor’s Vice President of Operations was a Glass Doctor franchisee for 7 years. He had no experience in glass previously and was Glass Doctor’s fastest growing franchisee.

    The average experience of Glass Doctor’s Franchise Consultants is over 15 years in the business.

    Recognized by Entrepreneur Magazine among its "Franchise 500," Glass Doctor franchisees offer complete glass replacement, as well as service and repair to the automotive, residential, and commercial markets at more than 275 locations in the United States and Canada.

  • Portland Glass

    Portland Glass

    Acquired: 2004

  • The Grounds Guys

    The Grounds Guys

    Acquired: 2010

  • Five Star Painting

    Five Star Painting

    Acquired: 2014

    Information

    First Franchise sold in Winnipeg, Canada

    Fun Facts

    Over 100 Franchises Worldwide

    Five Star Painting currently provides professional painting services for over 120 franchise territories in the United States and Canada and is focused on becoming the world’s best painting company by transforming lives and spaces through the use of color.

  • Molly Maid

    Molly Maid

    Acquired: 2015

    Information

    1984 - Entrepreneur David McKinnon brought Molly Maid from Canada to Ann Arbor, Michigan to give busy American homeowners a reliable, professional, affordable solution to the messy, dirty house.

    2014 - Performed 1.7 million “cleans”—90 percent of which were for repeat customers.

    2015 - There are more than 450 individually owned Molly Maid cleaning service franchises operating across the United States.

    Fun Facts

    Molly Maid currently has 469 franchises operating across the United States.

    Molly Maid's annual sales equates to $208 million.

    The year-to-date growth at Molly Maid is +7.8%.

    The industry in which Molly Maid operates is in the $4.2B segment, and it is currently the #2 franchised brand.

    The Molly Maid model includes strong unit economics, uber-positive franchisees, easy to learn, easy to scale, and a true 9-5 position.

    Ms. Molly Foundation supports victims of domestic violence.

  • Mr. Handyman

    Mr. Handyman

    Acquired: 2015

  • Protect Painters

    Protect Painters

    Acquired: 2015

  • Locatec

    Locatec

    Acquired: 2016

    Recognized as the market leader in leak detection, Locatec has national coverage with 55 locations in Germany and 7 in Austria. With 20 years’ experience, Locatec focuses exclusively on their core competence, leak detection and pipe location services. Locatec employs qualified, DVGW-tested employees and uses vehicles which operate with the highest standard of technological equipment. Combined with being first to assess the claim value, Locatec provides optimum emergency and detection service through internal quality control. Joining May 2016, Locatec is the newest brand to join the Dwyer Group.

Rainbow International

Acquired: 1980

Mr. Rooter

Acquired: 1990

Aire Serv

Acquired: 1992

Information

Established as a global franchise organization providing installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems.

Fun Facts

Recognized by Entrepreneur Magazine among its "Franchise 500," Aire Serv franchisees provide services to both residential and commercial customers at more than 200 locations worldwide.

Mr. Electric

Acquired: 1994

Information

1994 - Established. Mr. Electric is a global franchise organization providing electrical installation and repair services.

2008 - Mr. Electric was the brand that spearheaded the Ronald McDonald House Charities initiative. It eventually spread to the rest of Dwyer Group.

2015 - Mr. Electric spearheaded the Light Haiti initiative, which culminated in the delivery of the solar lights and panels on a mission trip.

Fun Facts

Mr. Electric is the largest franchised electrical service company in the world and also has an international presence in Australia, South Africa, Portugal, Cayman Islands, and the UK.

Mr. Electric was the brand that spearheaded the Ronald McDonald House Charities initiative in 2008 that eventually spread to the rest of Dwyer Group.

Mr. Electric also spearheaded the Light Haiti initiative, which will culminate in the delivery of the solar lights and panels on a mission trip in November of 2015.

Recognized by Entrepreneur Magazine among its "Franchise 500," Mr. Electric franchisees provide electrical services to both residential and commercial customers at 160 locations worldwide.

Mr. Appliance

Acquired: 1996

Information

Established. Mr. Appliance provides full-service appliance service and repair to both commercial and residential clients.

Fun Facts

Mr. Appliance’s business concept and model was created by Michael Owens, Dina Dwyer-Owens' husband.

Mr. Appliance was the first Dwyer Group brand to use iPads in the field and transmit invoices electronically.

Recognized by Entrepreneur Magazine among its "Franchise 500," "Top New Franchises," and "Top 101 Home-Based Franchises," Mr. Appliance franchisees provide services at more than 150 locations worldwide.

Glass Doctor

Acquired: 1998

Information

Glass Doctor was started in Seattle & is one of the elite full-service glass replacement providers in the nation.

Fun Facts

The largest Glass Doctor franchisee has 20 offices in Michigan.

Glass Doctor’s Vice President of Operations was a Glass Doctor franchisee for 7 years. He had no experience in glass previously and was Glass Doctor’s fastest growing franchisee.

The average experience of Glass Doctor’s Franchise Consultants is over 15 years in the business.

Recognized by Entrepreneur Magazine among its "Franchise 500," Glass Doctor franchisees offer complete glass replacement, as well as service and repair to the automotive, residential, and commercial markets at more than 275 locations in the United States and Canada.

Portland Glass

Acquired: 2004

The Grounds Guys

Acquired: 2010

Five Star Painting

Acquired: 2014

Information

First Franchise sold in Winnipeg, Canada

Fun Facts

Over 100 Franchises Worldwide

Five Star Painting currently provides professional painting services for over 120 franchise territories in the United States and Canada and is focused on becoming the world’s best painting company by transforming lives and spaces through the use of color.

Molly Maid

Acquired: 2015

Information

1984 - Entrepreneur David McKinnon brought Molly Maid from Canada to Ann Arbor, Michigan to give busy American homeowners a reliable, professional, affordable solution to the messy, dirty house.

2014 - Performed 1.7 million “cleans”—90 percent of which were for repeat customers.

2015 - There are more than 450 individually owned Molly Maid cleaning service franchises operating across the United States.

Fun Facts

Molly Maid currently has 469 franchises operating across the United States.

Molly Maid's annual sales equates to $208 million.

The year-to-date growth at Molly Maid is +7.8%.

The industry in which Molly Maid operates is in the $4.2B segment, and it is currently the #2 franchised brand.

The Molly Maid model includes strong unit economics, uber-positive franchisees, easy to learn, easy to scale, and a true 9-5 position.

Ms. Molly Foundation supports victims of domestic violence.

Mr. Handyman

Acquired: 2015

Protect Painters

Acquired: 2015

Locatec

Acquired: 2016

Recognized as the market leader in leak detection, Locatec has national coverage with 55 locations in Germany and 7 in Austria. With 20 years’ experience, Locatec focuses exclusively on their core competence, leak detection and pipe location services. Locatec employs qualified, DVGW-tested employees and uses vehicles which operate with the highest standard of technological equipment. Combined with being first to assess the claim value, Locatec provides optimum emergency and detection service through internal quality control. Joining May 2016, Locatec is the newest brand to join the Dwyer Group.