• Dina Dwyer-Owens
    The Dwyer Group

    Dina Dwyer-Owens is the Co-Chair of The Dwyer Group. America also knows her for participating in CBS's Emmy-winning hit reality show "Undercover Boss" and the first-ever special episode "Undercover Boss: Epic Bosses." A winner of the 2012 Ernst & Young Entrepreneur of the Year Award for the Southwest Area North, Dina leads by example and credits a growing team for the franchise family she presides over more

    Mike Bidwell
    President and CEO,
    The Dwyer Group

    Mike Bidwell has led Dwyer Group and its concepts at every level.
    He was a successful and visionary franchisee and served as president for three Dwyer Group subsidiary franchise companies.
    In 2000, Dwyer Group named him Chief Operating Officer and in 2007, Bidwell was also named more

    Mary Kennedy Thompson
    Chief Operating Officer
    The Dwyer Group

    As Chief Operating Officer, Mary oversees the ongoing business operations within Dwyer Group. Working hand-in-hand with the 11 brand presidents, she leads the execution of strategies developed by top management. Prior to her appointment as COO, Mary served more

  • Robert Tunmire
    Executive Vice President,
    The Dwyer Group

    Robert has over 39 years of experience in the franchising industry. His association with The Dwyer Group dates back to 1975 when he became a franchisee of Rainbow International Carpet Dyeing & Cleaning Company. In 1982, Robert joined the world headquarters staff and has since served in several capacities. He was the more

    Jon Shell
    CFO, The Dwyer Group

    Jon Shell joined The Dwyer Group as Chief Financial Officer in 2015.
    He most recently had been a Chief Financial officer of Smokey Bones Bar and Fire Grill where he was responsible for accounting, finance, IT, risk management, new restaurant development, facilities, purchasing and supply chain more

    Shayne Mehringer
    CIO, The Dwyer Group

    As the chief information officer Shayne provides oversight, business transformation and leadership for all of the company’s information technology needs to improve program performance and to manage risk for The Dwyer Group portfolio more

  • Grayson Brown
    General Counsel and Vice President of Legal and Governmental Affairs,
    The Dwyer Group

    Grayson Brown is an in-house franchise counsel having worked for start-up franchisors with private equity to billion dollar brands. Prior to joining the Dwyer Group, Grayson was called on to lead franchise legal for Midas United States and Midas Canada (a TBC Corporation company) representing over 2,000 franchise units in 13 more

    Mark Welstead
    President, Rainbow International

    Mark joined Rainbow International in 2012 as the vice president of operations. He was named president in January 2014 and is responsible for the overall leadership, initiative and growth of the 30-year-old company, including sales and operational more

    Doyle James
    President, Mr. Rooter Plumbing
    President, ProTradeNet LLC

    Doyle James began as a Mr. Rooter Plumbing franchisee, became a franchise consultant and ultimately served as president of Aire Serv for more than a decade. As a leader, Doyle has earned a reputation as engineering transformations, guiding strategy and achieving optimal results.
    read more

  • Mark Liston
    President, Glass Doctor

    Mark joined Glass Doctor as the vice president of operations in April 2010.

    Mark’s experience in franchising began in 1981 when he joined Kinetico Incorporated and worked with Kinetico dealers throughout the world. . After 18 years in the water treatment field, on both the corporate and and franchise more

    Joel Worthington
    President, Mr. Electric

    Joel joined The Dwyer Group in 2009 when he became a franchise developer for Mr. Electric. From 2010-2011 he served as a franchise consultant for the organization before being named vice president. Joel was named president of Mr. Electric in more

    Doug Rogers
    President, Mr. Appliance President, ZorWare

    Doug has been on the frontline of efforts at The Dwyer Group to maximize the efficiency of its franchisees. He also focuses on continuously improving internal and external customer satisfaction. Doug joined Mr. Appliance in March 2004 as the vice president of operations and was later promoted to chief operating officer in June more

  • Chris Elmore
    President, The Grounds Guys

    Chris began his career with The Dwyer Group in 1995 as an HVAC service technician with AireServ. In May 2000, he joined the corporate team as a franchise consultant and four years later was appointed vice president of operations for AireServ. In 2010, he moved to The Grounds Guys, and in March 2012, he became the vice president of operations. Chris has been president of The Grounds Guys since January more

    Mary Kary Liston
    President, Five Star Painting

    Mary Kay was named President of Five Star Painting when the Dwyer Group acquired it in 2015. This 10-year old franchise is poised to grow, and that is what Mary Kay and her team will do. The goal is to become the biggest residential and light commercial painting company in North America. read more

    Steve Butler
    V.P. and GM of Portland Glass

    Steve became vice president and general manager of Portland Glass in February of 2011.


    Steve began his career at Portland Glass in 1993 when he was hired as a management trainee in the Brunswick, Maine, location. Shortly after being hired, Steve was given the opportunity to manage Portland Glass in Dover, N.H. more

  • Pam Harper
    Vice President of Marketing, The Dwyer Group

    Pam Harper holds the position of Vice President of Marketing for The Dwyer Group. Pam provides leadership for the in-house team of marketing, communications and creative professionals responsible for marketing all of The Dwyer Group brands. Pam began her career at The Dwyer Group in October of 2012 as the Senior Marketing Director. more

    Steve Truett
    President, Aire Serv

    Steve has over 25 years experience in franchising as a franchisor, franchisee and supplier. Steve originally joined The Dwyer Group in 2000 as President of World Wide Supply. In 2003 he was named VP of Marketing for The Dwyer Group where he led the migration from off line marketing to online marketing. more

    J.B. Sassano
    President, Mr. Handyman International

    J.B. Sassano serves as President for Mr. Handyman International after leading the Operations team for the past year. His priorities and strategic initiatives are focused on helping franchise owners achieve strong unit economics and growing the brand. more

  • Meg Roberts
    President, Molly Maid, Inc.

    Meg Roberts was named president of Molly Maid, Inc. in 2012 and brings superb leadership, team development, management and strategic planning skills to the position. An 8-year veteran of Service Brands International, Meg previously served as vice president of marketing for Molly Maid and Mr. Handyman. more

    Tom Pasisis
    President of Dwyer Service Solutions for Dwyer Group

    Tom began with Dwyer Group in 2012 as the vice president of business development and strategic initiatives for Mr. Rooter Plumbing where he was instrumental in assisting the brand achieve record growth. Tom brings more than 20 years of senior level executive leadership experience. He has worked for public, privately held, and private equity-owned companies more



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