MANAGEMENT TEAM


  • Dina Dwyer-Owens
    Co-Chairman,
    The Dwyer Group®


    Dina Dwyer-Owens is the Co-Chairman of The Dwyer Group®. America also knows her for participating in CBS's Emmy-winning hit reality show "Undercover Boss" and the first-ever special episode "Undercover Boss: Epic Bosses." A winner of the 2012 Ernst & Young Entrepreneur of the Year Award for the Southwest Area North, Dina leads by example and credits a growing team for the franchise family she presides over today.read more

    Mike Bidwell
    President and CEO,
    The Dwyer Group®


    Mike Bidwell is the current President and Chief Executive Officer of The Dwyer Group.
    Mike began his career with The Dwyer Group as a Rainbow International® franchisee in Tucson, Arizona when he opened his business in April 1984.
    In 1987, he became The Dwyer Group's first multiconcept franchisee by...read more

    Tom Buckley
    Vice President, CFO and Treasurer, The Dwyer Group®


    Tom Buckley is the Vice President, Chief Financial Officer and Treasurer of The Dwyer Group.
    Tom has held his current positions since 1997, under which he is responsible for all of the company's finance and accounting functions. He also served as President of Mr. Electric® from 1998-2002. Tom began his career as..read more

  • Robert Tunmire
    Executive Vice President,
    The Dwyer Group®


    Robert has 35 years of experience in the franchising industry. His association with The Dwyer Group dates back to 1975 when he became a franchisee of Rainbow International® Carpet Dyeing & Cleaning Company. In 1982, Robert joined the world headquarters staff and has since served in several capacities. He was the executive...read more

    Debbie Wright-Hood
    CAO and Secretary,
    The Dwyer Group®

    Debbie has been employed in various capacities at The Dwyer Group since 1981. She first served the company as president of Worldwide Supply, Inc. from
    1985-2000 and then moved to the position of vice president of administration from January
    1998-2004. She has also held the position of secretary of The Dwyer Group....read more

    Duke Johnston
    General Counsel and Vice President of Legal and Governmental Affairs,
    The Dwyer Group®


    Duke has been with The Dwyer Group since March 1994 and has served as general counsel and vice president of legal and governmental affairs since November 1998. Prior to that, he drafted opinions for the United States Bankruptcy Court in Houston, Texas...read more

  • Shayne Mehringer
    CIO, The Dwyer Group®


    As the chief information officer Shayne provides oversight, business transformation and leadership for all of the company’s information technology needs to improve program performance and to manage risk for The Dwyer Group portfolio companies...read more

    Mary Kennedy Thompson
    Executive Vice President
    The Dwyer Group®
    President, Mr. Rooter® Corporation


    Mary became the president of Mr. Rooter® Corporation in 2006 and was named executive vice president of The Dwyer Group® in 2014. Mary served eight years in the U.S. Marine Corps as a logistics officer and achieved the rank of captain. She began franchising in 1994 when she opened a Cookies by Design® franchise. By 1997, she opened two additional locations. Mary was promoted to president in 2004...read more

    Mark Welstead
    President of Rainbow International®


    Mark joined Rainbow International in 2012 as the vice president of operations. He was named president in January 2014 and is responsible for the overall leadership, initiative and growth of the 30-year-old company, including sales and operational support....read more
  • Doyle James
    President of Aire Serv®
    President, ProTradeNet LLC


    Doyle began his career at The Dwyer Group® as the franchise systems manager for Aire Serv in March 1997 and acted as regional director until May 2000. He then served as vice president of operations for Aire Serv before accepting the position of chief operations officer in June 2003.
    Under Doyle's leadership, the number of Aire Serv...read more

    Mark Liston
    President, Glass Doctor®


    Mark joined Glass Doctor as the vice president of operations in April 2010.

    Mark’s experience in franchising began in 1981 when he joined Kinetico Incorporated and worked with Kinetico dealers throughout the world. . After 18 years in the water treatment field, on both the corporate and and franchise level...read more

    Joel Worthington
    President, Mr. Electric Corp.®


    Joel joined The Dwyer Group® in 2009 when he became a franchise developer for Mr. Electric. From 2010-2011 he served as a franchise consultant for the organization before being named vice president. Joel was named president of Mr. Electric in 2014....read more


  • Doug Rogers
    President, Mr. Appliance® and President, ZorWare®


    Doug has been on the frontline of efforts at The Dwyer Group® to maximize the efficiency of its franchisees. He also focuses on continuously improving internal and external customer satisfaction. Doug joined Mr. Appliance in March 2004 as the vice president of operations and was later promoted to chief operating officer in June 2005....read more

    Chris Elmore
    President, The Grounds Guys®


    Chris began his career with The Dwyer Group® in 1995 as an HVAC service technician with AireServ®. In May 2000, he joined the corporate team as a franchise consultant and four years later was appointed vice president of operations for AireServ®. In 2010, he moved to The Grounds Guys, and in March 2012, he became the vice president of operations. Chris has been president of The Grounds Guys since January 2014.....read more

    Steve Butler
    V.P. and GM of Portland Glass


    Steve became vice president and general manager of Portland Glass in February of 2011.

     

    Steve began his career at Portland Glass in 1993 when he was hired as a management trainee in the Brunswick, Maine, location. Shortly after being hired, Steve was given the opportunity to manage Portland Glass in Dover, N.H. ....read more


  • Pam Harper
    Vice President of Marketing, The Dwyer Group®


    Pam Harper holds the position of Vice President of Marketing for The Dwyer Group. Pam provides leadership for the in-house team of marketing, communications and creative professionals responsible for marketing all of The Dwyer Group brands. Pam began her career at The Dwyer Group in October of 2012 as the Senior Marketing Director. ...read more

    Steve Truett
    President Dwyer Service Solutions, The Dwyer Group®


    Steve has over 25 years experience in franchising as a franchisor, franchisee and supplier. Steve originally joined The Dwyer Group in 2000 as President of World Wide Supply. In 2003 he was named VP of Marketing for The Dwyer Group where he led the migration from off line marketing to online marketing. read more

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