President, Glass Doctor®
Mark joined Glass Doctor as the vice president of operations in April 2010. Mark's experience in franchising began in 1981 when he joined Kinetico Incorporated and worked with Kinetico dealers throughout the world. After 18 years in the water treatment field, on both the corporate and franchise level, Mark joined Batteries Plus to lead their franchise development effort. Later, Mark joined Midas International in franchise development, where he awarded franchises throughout 27 states and western Canada.
In 2002, Mark became a member of Valpak. Initially a franchise consultant for Valpak, Mark eventually led Valpak's franchise sales efforts and started Team One, the support group that worked with new franchisees. From there he assumed the operational responsibilities for all of the franchisees in the markets of under 150,000 households, which was 60% of Valpak's network. Finally, he was named director of recruiting and was a finalist for the prestigious Stevie Award for his department's recruiting efforts.
In 2009, Mark became the vice president of sales and marketing at Clockwork Home Service's Success Group International before becoming the vice president of sales and marketing for Clockwork. He left Clockwork in 2010 to join Neighborly®, formerly Dwyer Group, a service-based franchise company.
Mark is also very involved in the International Franchise Association (IFA). He currently serves as chairman of the Board of Governors for the Institute of Certified Franchise Executives having earned his CFE in 2005. He is also on the IFA's Educational Foundation Board of Trustees. Previously, Mark was a member of the VetFran Committee and IFA's Public Relations Committee.
For more about our team, contact Neighborly today.