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About Us

The Story Behind Our Brands

Neighborly’s franchise concepts focus on repairing, maintaining and enhancing consumers’ homes and businesses. The company was founded in 1981 under the name of Dwyer Group and is headquartered in Waco, Texas. It is one of the world's largest franchising organizations with nearly 3,500 franchisees spread over 9 countries, with 21 service brands, 18 franchised brands, two corporately operated brands, two franchisee support companies, and an online home services platform at GetNeighborly.com and GetNeighbourly.com.

Neighborly is one of the world’s largest parent companies of home service brands, acquired by Harvest Partners, LP, a leading New York-based private equity investment firm. Neighborly has developed a highly efficient model with a focus on strong franchise support and superior customer service while fostering a unique corporate culture based on a shared Code of Values. Each of the company's concepts provides need-based services, such as plumbing and appliance repair, that are critical for proper home and business maintenance.

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  • Rainbow International

    Rainbow International

    Acquired: 1980

    Information

    • Established in 1981 as a carpet treatment business, Rainbow International now offers restoration, cleaning, reconstruction, and more.

    Fun Facts

    • Rainbow International was the first franchise owned by Neighborly.
  • Mr. Rooter

    Mr. Rooter

    Acquired: 1990

    Information

    • Founded in 1970, Mr. Rooter offers plumbing and drain services at locations around the world.

    Fun Facts

    • The founder of Mr. Rooter still owns the original Mr. Rooter in Oklahoma City, OK.
    • Mr. Rooter is the second-largest full-service plumbing and drain cleaning company in the US.
  • Aire Serv

    Aire Serv

    Acquired: 1992

    Information

    • With locations worldwide, Aire Serv provides installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems.

    Fun Facts

    • Recognized by Entrepreneur Magazine among its "Franchise 500," Aire Serv franchisees provide services to both residential and commercial customers at more than 200 locations worldwide.
    • The Aire Serv logo has a hidden meaning. The A represents heating while the V represents cooling.
  • Mr. Electric

    Mr. Electric

    Acquired: 1994

    Information

    • Mr. Electric provides electrical installation and repair to customers through locations worldwide.

    Fun Facts

    • Mr. Electric is the largest franchised electrical service company in the world and also has an international presence in Australia, South Africa, Portugal, Cayman Islands, and the UK.
    • Mr. Electric was the brand that spearheaded the Ronald McDonald House Charities initiative in 2008 that eventually spread to the rest of Neighborly.
    • Mr. Electric also spearheaded the Light Haiti initiative, which will culminate in the delivery of the solar lights and panels on a mission trip in November of 2015.
    • Recognized by Entrepreneur Magazine among its "Franchise 500," Mr. Electric franchisees provide electrical services to both residential and commercial customers at 160 locations worldwide.
  • Mr. Appliance

    Mr. Appliance

    Acquired: 1996

    Information

    • Mr. Appliance provides full-service appliance service and repair to both commercial and residential clients through its worldwide locations.

    Fun Facts

    • Mr. Appliance’s business concept and model was created by Michael Owens, Dina Dwyer-Owens' husband.
    • Mr. Appliance was the first Neighborly brand to use iPads in the field and transmit invoices electronically.
    • Recognized by Entrepreneur Magazine among its "Franchise 500," "Top New Franchises," and "Top 101 Home-Based Franchises," Mr. Appliance franchisees provide services at more than 150 locations worldwide.
  • Glass Doctor

    Glass Doctor

    Acquired: 1998

    Information

    • Established in 1962, Glass Doctor offers glass repair and replacement for home and auto to residential and commercial clients.

    Fun Facts

    • The largest Glass Doctor franchisee has 20 offices in Michigan.

    • Glass Doctor’s Vice President of Operations was a Glass Doctor franchisee for 7 years. He had no experience in glass previously and was Glass Doctor’s fastest growing franchisee.

    • The average experience of Glass Doctor’s Franchise Consultants is over 15 years in the business.

    • Recognized by Entrepreneur Magazine among its "Franchise 500," Glass Doctor franchisees offer complete glass replacement, as well as service and repair to the automotive, residential, and commercial markets at more than 275 locations in the United States and Canada.

  • Portland Glass

    Portland Glass

    Acquired: 2004

    Information

    • Located in the New England area, Portland glass offers home, commercial, and auto glass repair.

    Fun Facts

    • Founded in 1947, Portland Glass is the oldest franchise in Neighborly.
    • Founder Samuel Cohen saw the vast number of automobiles produced post-World War II as a positive sign for auto glass replacement business.
    • Portland Glass was the first company to offer written warranties on windshields.
  • The Grounds Guys

    The Grounds Guys

    Acquired: 2010

    Information

    • The Grounds Guys, established in 1987, offers landscaping, lawn care, and snow removal services.

    Fun Facts

    • The Grounds Guys was originally named Sunshine Grounds Care.
    • The Grounds Guys was founded by ten brothers.
    • Over a quarter of Grounds Guys franchisees are veterans.
  • Five Star Painting

    Five Star Painting

    Acquired: 2014

    Information

    • Founded in 2004, Five Star Painting provides interior and exterior painting services to residential and commercial clients.

    Fun Facts

    • Over 100 Franchises Worldwide
    • Five Star Painting currently provides professional painting services for over 120 franchise territories in the United States and Canada and is focused on becoming the world’s best painting company by transforming lives and spaces through the use of color.
    • Five Star Painting was founded by two friends that painted to pay their way through school.
    • The first Five Star Painting franchise was sold in Winnipeg, Canada.
  • Drain Doctor

    Drain Doctor

    Acquired: 2015

    Serving the United Kingdom Since 1994

    Established in 1994, Drain Doctor is one of the largest plumbing and drainage companies in the United Kingdom. Drain Doctor franchisees provide services to both residential and commercial customers at nearly 40 locations across the UK. Starting as a master license of Mr. Rooter, Drain Doctor adopts the same dedication to providing all customers with world-class service. Drain Doctor began direct franchising with Neighborly® in 2015.

    Contact our office to learn more about Drain Doctor!

  • Molly Maid

    Molly Maid

    Acquired: 2015

    Information

    • With over 30 years of experience, Molly Maid provides cleaning services tailored to fit their clients schedules and needs.

    Fun Facts

    • Molly Maid saved clients 6.9 million hours of free time in 2017.
    • Molly Maid originated in Canada and was brought to Ann Arbor, Michigan in 1984 by entrepreneur David McKinnon.
    • Molly Maid operates in a $4.2 billion dollar industry, and is the #2 franchised brand.
  • Mr. Handyman

    Mr. Handyman

    Acquired: 2015

    Information

    • Founded in 1996, Mr. Handyman offers a wide range of home maintenance and repair needs.

    Fun Facts

    • Mr. Handyman technicians use enough caulk on an annual basis to fill 670 bathtubs.
    • Mr. Handyman installs 11 acres of flooring annually.
    • Mr. Handyman technicians bring more than 1,000 pounds of tools to each job site. That’s equivalent to bringing a Great White Shark!
  • Protect Painters

    Protect Painters

    Acquired: 2015

    Information

    • Founded in 1995, ProTect Painters offers residential and commercial painting services.

    Fun Fact

    • If you mixed all the colors from projects in the year 2017, the end result would be a dark green.
  • Locatec

    Locatec

    Acquired: 2016

    Recognized as the market leader in leak detection, Locatec has national coverage with 55 locations in Germany and 7 in Austria. With 20 years’ experience, Locatec focuses exclusively on their core competence, leak detection and pipe location services. Locatec employs qualified, DVGW-tested employees and uses vehicles which operate with the highest standard of technological equipment. Combined with being first to assess the claim value, Locatec provides optimum emergency and detection service through internal quality control. Joining May 2016, Locatec is the newest brand to join Neighborly.

  • Window Genie

    Window Genie

    Acquired: 2016

    Information

    • Window Genie offers window cleaning and tinting, gutter cleaning, and pressure washing in more than twenty states throughout the US.

    Fun Facts

    • Window Genie has cleaned 30 million windows – that’s equivalent to cleaning all the Empire State Building’s windows 6,500 times.
    • Window Genie has cleaned out over 21 million linear feet of gutters.
    • If you add all the surface areas from Window Genie pressure washing jobs, it would equal more than 7,790 football fields.
  • Bright & Beautiful

    Bright & Beautiful

    Acquired: 2017

    Information

    • Bright & Beautiful, founded in 2007, provides eco-friendly cleaning services to homes throughout the United Kingdom.

    Fun Facts

    • Bright & Beautiful has received multiple awards and recognitions including “Best Home Based Business of the Year”.
    • Bright & Beautiful has been featured in Good Housekeeping, Elle, and other publications.
    • Bright & Beautiful was founded by Rachel Ray, an accountant and business consultant that wanted to ditch household chores to make time to spend with her family.
  • Countrywide Grounds Maintenance

    Countrywide Grounds Maintenance

    Acquired: 2017

    Fun Facts

    • Countrywide is one of the UK’s largest grounds maintenance companies with over 40 regional offices.
    • Countrywide’s customer list includes McDonalds, Amazon, Toyota, and many more.
    • One of the lots Countrywide serviced appears as a backdrop in BBC films.
  • Mosquito Joe

    Mosquito Joe

    Acquired: 2018

    Each Mosquito Joe operation is an independently owned franchise offering customers reliable and effective service from a trusted community member, backed by a national network of technical expertise. Each technician is trained and certified to meet state guidelines and is always in contact with the home office to ensure timely, dependable service.
  • Real Property Management

    Real Property Management

    Acquired: 2018

    Real Property Management specializes in franchising a system to manage single-family homes, townhomes, condos, multiplexes and small apartment buildings without onsite management. Its services include finding and screening tenants, completing the lease agreements, collecting rent, arranging for any necessary repairs, and processing evictions when necessary. Real Property Management offices also manage the legal compliance for local, state and federal real estate law.

Rainbow International

Acquired: 1980

Information

  • Established in 1981 as a carpet treatment business, Rainbow International now offers restoration, cleaning, reconstruction, and more.

Fun Facts

  • Rainbow International was the first franchise owned by Neighborly.

Mr. Rooter

Acquired: 1990

Information

  • Founded in 1970, Mr. Rooter offers plumbing and drain services at locations around the world.

Fun Facts

  • The founder of Mr. Rooter still owns the original Mr. Rooter in Oklahoma City, OK.
  • Mr. Rooter is the second-largest full-service plumbing and drain cleaning company in the US.

Aire Serv

Acquired: 1992

Information

  • With locations worldwide, Aire Serv provides installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems.

Fun Facts

  • Recognized by Entrepreneur Magazine among its "Franchise 500," Aire Serv franchisees provide services to both residential and commercial customers at more than 200 locations worldwide.
  • The Aire Serv logo has a hidden meaning. The A represents heating while the V represents cooling.

Mr. Electric

Acquired: 1994

Information

  • Mr. Electric provides electrical installation and repair to customers through locations worldwide.

Fun Facts

  • Mr. Electric is the largest franchised electrical service company in the world and also has an international presence in Australia, South Africa, Portugal, Cayman Islands, and the UK.
  • Mr. Electric was the brand that spearheaded the Ronald McDonald House Charities initiative in 2008 that eventually spread to the rest of Neighborly.
  • Mr. Electric also spearheaded the Light Haiti initiative, which will culminate in the delivery of the solar lights and panels on a mission trip in November of 2015.
  • Recognized by Entrepreneur Magazine among its "Franchise 500," Mr. Electric franchisees provide electrical services to both residential and commercial customers at 160 locations worldwide.

Mr. Appliance

Acquired: 1996

Information

  • Mr. Appliance provides full-service appliance service and repair to both commercial and residential clients through its worldwide locations.

Fun Facts

  • Mr. Appliance’s business concept and model was created by Michael Owens, Dina Dwyer-Owens' husband.
  • Mr. Appliance was the first Neighborly brand to use iPads in the field and transmit invoices electronically.
  • Recognized by Entrepreneur Magazine among its "Franchise 500," "Top New Franchises," and "Top 101 Home-Based Franchises," Mr. Appliance franchisees provide services at more than 150 locations worldwide.

Glass Doctor

Acquired: 1998

Information

  • Established in 1962, Glass Doctor offers glass repair and replacement for home and auto to residential and commercial clients.

Fun Facts

  • The largest Glass Doctor franchisee has 20 offices in Michigan.

  • Glass Doctor’s Vice President of Operations was a Glass Doctor franchisee for 7 years. He had no experience in glass previously and was Glass Doctor’s fastest growing franchisee.

  • The average experience of Glass Doctor’s Franchise Consultants is over 15 years in the business.

  • Recognized by Entrepreneur Magazine among its "Franchise 500," Glass Doctor franchisees offer complete glass replacement, as well as service and repair to the automotive, residential, and commercial markets at more than 275 locations in the United States and Canada.

Portland Glass

Acquired: 2004

Information

  • Located in the New England area, Portland glass offers home, commercial, and auto glass repair.

Fun Facts

  • Founded in 1947, Portland Glass is the oldest franchise in Neighborly.
  • Founder Samuel Cohen saw the vast number of automobiles produced post-World War II as a positive sign for auto glass replacement business.
  • Portland Glass was the first company to offer written warranties on windshields.

The Grounds Guys

Acquired: 2010

Information

  • The Grounds Guys, established in 1987, offers landscaping, lawn care, and snow removal services.

Fun Facts

  • The Grounds Guys was originally named Sunshine Grounds Care.
  • The Grounds Guys was founded by ten brothers.
  • Over a quarter of Grounds Guys franchisees are veterans.

Five Star Painting

Acquired: 2014

Information

  • Founded in 2004, Five Star Painting provides interior and exterior painting services to residential and commercial clients.

Fun Facts

  • Over 100 Franchises Worldwide
  • Five Star Painting currently provides professional painting services for over 120 franchise territories in the United States and Canada and is focused on becoming the world’s best painting company by transforming lives and spaces through the use of color.
  • Five Star Painting was founded by two friends that painted to pay their way through school.
  • The first Five Star Painting franchise was sold in Winnipeg, Canada.

Drain Doctor

Acquired: 2015

Serving the United Kingdom Since 1994

Established in 1994, Drain Doctor is one of the largest plumbing and drainage companies in the United Kingdom. Drain Doctor franchisees provide services to both residential and commercial customers at nearly 40 locations across the UK. Starting as a master license of Mr. Rooter, Drain Doctor adopts the same dedication to providing all customers with world-class service. Drain Doctor began direct franchising with Neighborly® in 2015.

Contact our office to learn more about Drain Doctor!

Molly Maid

Acquired: 2015

Information

  • With over 30 years of experience, Molly Maid provides cleaning services tailored to fit their clients schedules and needs.

Fun Facts

  • Molly Maid saved clients 6.9 million hours of free time in 2017.
  • Molly Maid originated in Canada and was brought to Ann Arbor, Michigan in 1984 by entrepreneur David McKinnon.
  • Molly Maid operates in a $4.2 billion dollar industry, and is the #2 franchised brand.

Mr. Handyman

Acquired: 2015

Information

  • Founded in 1996, Mr. Handyman offers a wide range of home maintenance and repair needs.

Fun Facts

  • Mr. Handyman technicians use enough caulk on an annual basis to fill 670 bathtubs.
  • Mr. Handyman installs 11 acres of flooring annually.
  • Mr. Handyman technicians bring more than 1,000 pounds of tools to each job site. That’s equivalent to bringing a Great White Shark!

Protect Painters

Acquired: 2015

Information

  • Founded in 1995, ProTect Painters offers residential and commercial painting services.

Fun Fact

  • If you mixed all the colors from projects in the year 2017, the end result would be a dark green.

Locatec

Acquired: 2016

Recognized as the market leader in leak detection, Locatec has national coverage with 55 locations in Germany and 7 in Austria. With 20 years’ experience, Locatec focuses exclusively on their core competence, leak detection and pipe location services. Locatec employs qualified, DVGW-tested employees and uses vehicles which operate with the highest standard of technological equipment. Combined with being first to assess the claim value, Locatec provides optimum emergency and detection service through internal quality control. Joining May 2016, Locatec is the newest brand to join Neighborly.

Window Genie

Acquired: 2016

Information

  • Window Genie offers window cleaning and tinting, gutter cleaning, and pressure washing in more than twenty states throughout the US.

Fun Facts

  • Window Genie has cleaned 30 million windows – that’s equivalent to cleaning all the Empire State Building’s windows 6,500 times.
  • Window Genie has cleaned out over 21 million linear feet of gutters.
  • If you add all the surface areas from Window Genie pressure washing jobs, it would equal more than 7,790 football fields.

Bright & Beautiful

Acquired: 2017

Information

  • Bright & Beautiful, founded in 2007, provides eco-friendly cleaning services to homes throughout the United Kingdom.

Fun Facts

  • Bright & Beautiful has received multiple awards and recognitions including “Best Home Based Business of the Year”.
  • Bright & Beautiful has been featured in Good Housekeeping, Elle, and other publications.
  • Bright & Beautiful was founded by Rachel Ray, an accountant and business consultant that wanted to ditch household chores to make time to spend with her family.

Countrywide Grounds Maintenance

Acquired: 2017

Fun Facts

  • Countrywide is one of the UK’s largest grounds maintenance companies with over 40 regional offices.
  • Countrywide’s customer list includes McDonalds, Amazon, Toyota, and many more.
  • One of the lots Countrywide serviced appears as a backdrop in BBC films.

Mosquito Joe

Acquired: 2018

Each Mosquito Joe operation is an independently owned franchise offering customers reliable and effective service from a trusted community member, backed by a national network of technical expertise. Each technician is trained and certified to meet state guidelines and is always in contact with the home office to ensure timely, dependable service.

Real Property Management

Acquired: 2018

Real Property Management specializes in franchising a system to manage single-family homes, townhomes, condos, multiplexes and small apartment buildings without onsite management. Its services include finding and screening tenants, completing the lease agreements, collecting rent, arranging for any necessary repairs, and processing evictions when necessary. Real Property Management offices also manage the legal compliance for local, state and federal real estate law.